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If your organization is currently licensed to use Shelter Pro, you are welcome to receive complementary upgrades to the most recent build available for your licensed version. Click here to see the details of our complementary upgrade offering.  

Upgrades available are:

If your current version is:

The most recent complementary upgrade build is:

Version 9.12

Build 0012

Version 8.11

Build 0021

Version 8.10

Build 0005

Version 8.09 or earlier

Version 8.10, Build 0005

 

1) Determining your current Version/Build...

To determine the current version and build you have installed, select Help/About Shelter Pro or About this Product/About  Shelter Pro from the Shelter Pro main menu. 

 

2) Should I get an upgrade...

Looking at the chart above, if your build is less than the current build shown for your version, you should request a BUILD UPGRADE. It's free and the upgrade process is pretty simple.

 

If your current version is less than the highest version listed above, you should review the Version Feature List for a list of the nifty newer features that have become available. The latest version features will also be highlighted in the other pages (Modules, Screen Samples, Reports/Forms) on this website. The current pricing for version upgrades is found on the Shelter Pro Upgrade Order Form.  If you decide to upgrade, you should request a VERSION UPGRADE

 

3) How do I request the upgrade...

After determining which upgrade is appropriate, send an 'upgrade request' email to Info@ShelterPro.com. The email must include the following:

bullet

Organization Name

bullet

Mailing Address

bullet

Current Shelter Pro version and build

bullet

Number of workstations with Shelter Pro installed

bullet

Contact Name 

bullet

Phone Number

bullet

Email Address to notify of upgrade instructions

 

For a BUILD UPGRADE, no payment is necessary. For a VERSION UPGRADE, payment must be made in advance. 

 

What if I'm multiple versions behind...

Do I need to pay for each intermediate version to "catch up"? The answer is no. You would only need to pay for one upgrade and you would be upgrading to the most current version/build listed above. 

 

Questions or need advice...

If you have questions which have not been answered above, please call so we can help. Our contact info is:

            RoseRush Services, LLC

            Phone 936.273.1904

            Email: Info@ShelterPro.com

 

Upgrade notifications...

We provide an additional service of email notifications when a new upgrade becomes available. If you would like to receive e-mail notification when a new version/build is released, please send an email request to Info@ShelterPro.com

 

 

Contact info:

RoseRush Services, LLC

P.O. Box 8726

The Woodlands,  TX  77387

Phone 936.273.1904

Email: Info@ShelterPro.com