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If your organization is currently licensed to use Shelter Pro, you are welcome to receive complementary upgrades to the most recent build available for your licensed version. Click here to see the details of our complementary upgrade offering. Upgrades available are:
1) Determining your current Version/Build... To determine the current version and build you have installed, select Help/About Shelter Pro or About this Product/About Shelter Pro from the Shelter Pro main menu.
2) Should I get an upgrade... Looking at the chart above, if your build is less than the current build shown for your version, you should request a BUILD UPGRADE. It's free and the upgrade process is pretty simple.
If your current version is less than the highest version listed above, you should review the Version Feature List for a list of the nifty newer features that have become available. The latest version features will also be highlighted in the other pages (Modules, Screen Samples, Reports/Forms) on this website. The current pricing for version upgrades is found on the Shelter Pro Upgrade Order Form. If you decide to upgrade, you should request a VERSION UPGRADE.
3) How do I request the upgrade... After determining which upgrade is appropriate, send an 'upgrade request' email to Info@ShelterPro.com. The email must include the following:
For a BUILD UPGRADE, no payment is necessary. For a VERSION UPGRADE, payment must be made in advance.
What if I'm multiple versions behind... Do I need to pay for each intermediate version to "catch up"? The answer is no. You would only need to pay for one upgrade and you would be upgrading to the most current version/build listed above.
Questions or need advice... If you have questions which have not been answered above, please call so we can help. Our contact info is: RoseRush Services, LLC Phone 936.273.1904 Email: Info@ShelterPro.com
Upgrade notifications... We provide an additional service of email notifications when a new upgrade becomes available. If you would like to receive e-mail notification when a new version/build is released, please send an email request to Info@ShelterPro.com.
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