Click here
to see the details of our complementary upgrade offering. BUILD
upgrades - If your organization is currently licensed to use Shelter Pro, you are welcome to receive
complementary upgrades to the most recent BUILD available for your
licensed version.
For
current pricing for version
upgrades, click here -> Shelter
Pro Upgrade Order Form.
Note: For customers with the SQL Server option, paid annual
licensing includes VERSION and BUILD upgrades, so no additional
charges will be involved.
1)
Determining
your current Version/Build...
To determine the current version and build you
have installed, start Shelter Pro. On the main menu, select About
Shelter Pro / About this Product or Help/About Shelter Pro. Your
current version will be shown on this screen.
2)
Should
I get an upgrade...
Looking at the chart above, if your build is less than the current
build shown for your version, you should request a BUILD UPGRADE.
It's free and the upgrade process is pretty simple.
If your current version is less than the
highest version listed above, you should review the Version Feature List
for a list of the nifty newer features that have become available. The latest
version features will also be highlighted in the other pages (Modules, Screen
Samples, Reports/Forms) on this website.
If you decide to upgrade, you should request a VERSION UPGRADE. You
will need to fill out and return the Shelter
Pro Upgrade Order Form.
3)
How
do I request the upgrade...
After determining which upgrade is
appropriate, send an 'upgrade request' email to Info@ShelterPro.com. The email must include the following:
For a BUILD
UPGRADE, no payment is necessary. For a VERSION UPGRADE, payment
must be made in advance.
What
if I'm multiple versions behind...
Do I need to pay for each
intermediate version to "catch up"? The answer is no. You
would only need to pay for one upgrade and the software will be upgraded to the most
current version/build listed above. Upgrades are cumulative - with the
purchase of a version upgrade, you would get all the new features which were included with each newer
version.
Questions
or need advice...
If you have questions which have not
been answered above, please call so we can help. Our contact info is:
RoseRush Services, LLC
Phone 800-533-8599
Email: Info@ShelterPro.com
Upgrade
notifications...
We
provide an additional service of email notifications when a new upgrade becomes
available. If you would like to receive e-mail notification when a new
version/build is released, please send an email request to Info@ShelterPro.com.
