Upgrades and Shelter Pro

If your organization is currently licensed to use Shelter Pro, you are welcome to receive complementary upgrades to the most recent build available for your licensed version. 

Build upgrades versus Version upgrades

"Build" upgrades are included in the purchase price. Newer builds of a version will typically include enhancements which are identified and implemented while not requiring a "Version" upgrade. To get build upgrades for free, you must be able to download the upgrade using an internet connection.

"Version" upgrades are not included in the pricing. Version upgrades come about when significant enhancements are implemented which require a change in the database structure. They typically occur once per year. Since version upgrades provide significant new and improved functionality, there is a charge for these upgrades. The pricing will vary based upon the number of modules which have been purchased.

Example

If the Version/Build you currently are using is 9.12.0005, the version you have is 9.12, and the build is 0005. As 9.12 is improved, the enhancements are distributed as new builds, and would be known as 9.12.0006, 9.12.0007, 9.12.0008, etc. As these new builds are released you may get these upgrades without additional cost. 

At some future date, 9.13.0000 may be released. At this point there is a version upgrade (version 9.13). You may determine that the features in 9.13 are valuable to you and wish to upgrade. At that point, you will be able to upgrade upon payment of the Version Upgrade Pricing schedule. 

Determining your current Version/Build

To determine the current version and build you are using, select Help/About Shelter Pro or About this Product/About  Shelter Pro from the Shelter Pro main menu. 

Upgrade Notifications

For our customers who purchase and maintain Technical Assistance, we provide an additional service of email notifications when a new upgrade becomes available. If you have current technical assistance, and would like to receive e-mail notification when a new release is posted, please contact via email.