As needed, remote support is provided using TeamViewer during a support session. If instructed, click here to install TeamViewer for remote support.
Remote Support
Email support
Email support is the most widely used support option. Click here to send a message to support.
Or click Email Support to create an email support request. Be sure to include your contact information including the organization you are with.
Phone Support
For phone support, please call 800.533.8599. If we are not available be sure to leave a message and we will return your call shortly. Our goal is first call response. When we can’t provide first call response you will typically receive a return phone call within a few hours.