Case View - Side By Side result override

Case View - Side by Side results override

It is possible to override a comparison result between a lost report and a shelter/case. This would be appropriate if it is determined in the side by side view that:

a potential match is in fact a non-match;
a non-match is in fact a match.

Notice in this example that the match result was changed from 'MATCH' to 'NO MATCH'. This also caused the 'Pass / Fail Source' to be changed to 'No Match - user specified'. This type of posting would be expected if a user was reviewing the side by side comparison, and concluded that the lost report and shelter pet were definitely not a match.

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Case View - Modifying the owner notification