Incident File Cabinet

For an overview of File Cabinets and their usage, click File Cabinets

The Incident File Cabinet is used to retrieve Incident records.

The various search filters include these:

Incident ID

If looking for a particular incident by its tracking number, enter it here.

Status

If looking for incidents currently in a particular status (Unassigned, Assigned, Pending, Complete, etc.), choose the targeted status in this selection.

Outcome

If looking for incidents with a specific outcome (Animal Picked Up, Report Not Valid, Pending At Location etc.), choose the targeted outcome in this selection.

ACO Dispatched

If looking for incidents assigned to a particular ACO, choose the ACO in this selection.

Precinct

If looking for incidents associated to a particular precinct, choose the targeted precinct in this selection.

Priority

If looking for incidents given a particular priority (0,1,2,3,4,5), choose the targeted priority in this selection.

Date Range

If looking for incidents logged within a particular date range, set the from date and to date here.

Location

If looking for incidents at a particular address, set the address values in this selection.

Get Results

Click this button if using 'user triggered' refresh after entering filter criteria.

For a discussion on file cabinet refresh behaviors, click My Shelter Pro - Other Items

Reset Search

Click this button to clear the search fields and begin a new search.

Working with the results

• Sorting the results
  By default, the results will sort by the first column, descending. The results can be re-ordered by simply clicking any of the column headers.

• Viewing a record
  Either double-click the record in the results list, or single-click the record and click 'View record'. Either will cause the record to be loaded and viewed.

Batch Forms

Batch Forms will allow you to print a group of forms, one for each record in the list window. In this example, using the Batch Forms function would result in printing 45 forms.

When the button is clicked, you will select the form(s) to be printed, and click the Print (or Preview) button. Here is a sample of the Incident Forms menu. You would choose the form to be printed for the results from the list. In our example, the print spool would generate 45 forms for the records retrieved in our list.

Tip - The selected forms will print in the same order seen in the File Cabinet view.

Next Topic

Incident Reports